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Troubleshooting

Set Visibility Level menu item not available

The 'Set Visibility Level' menu item can be hidden from users for a number of reasons:

  • Check if the model is configured as having the 'Pro Features' option enabled
  • Check if the model is configured for Visibility Levels (if necessary, confirm this with your System Administrator)
  • Check that you are connecting to the model via a Cloud connection and that the Cloud server handling that connection is a registered Pro Cloud Server