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Troubleshooting

Set Visibility Level menu item not available

The 'Set Visibility Level' menu item can be hidden from users for a number of reasons:

  • You are not connecting to the model via a Cloud connection
  • The Cloud Server you are connected to is not the Professional edition (ie Pro Cloud)
  • The Cloud Server you are connected has an expired license and is now operating as the free edition
  • The model you are connecting to is NOT Oracle or MS SQL Server based
  • The model in the Cloud Server you are connecting to is not configured with the 'Enable extended OSLC interface for WebEA' option
  • The model you are connecting to has not been configured/adjusted for Visibility Levels (ie the update script has not been run against the database)
  • The currently logged on application user has not been granted access to the 'Visibility Level Admin' Enterprise Architect  security permission.