Technical support for Enterprise Architect is available to registered users.
Responses to support queries are sent by email. Sparx Systems endeavors to provide a rapid response to all product-related questions or concerns.
Registered users can lodge a support request, by visiting: http://www.sparxsystems.com/registered/reg_support.html.
Trial users can contact Sparx Systems with questions regarding their evaluation at: email@example.com.
An online user forum is also available for your questions and perusal, at http://www.sparxsystems.com/forums/smf/.