Problem Types

NOT CURRENTLY USED

For the maintenance and change control screens, you can use the Maintenance dialog to set the base Problem Types that are handled. Examples are hardware-related issues, performance problems, software bugs and network problems.

Access:     Settings | Project Types | Maintenance > Problem Types

Use to:

  • Set the base Problem Types that are handled

Reference:

Field

Usage

See also

Problem Type

Indicates the name of the problem type.

 

Description

Indicates a short description of the problem type.

 

Weight

Indicates a weighting to apply to the problem type.

 

Note

Indicates any additional information on the problem type.

 

Defined Types

Displays all of the pre-defined and saved problem types.

 

New

Add a new problem type.

 

Save

Saves the scenario details and adds it to the Defined Types list.

 

Delete

Deletes a scenario from the Defined Types list.

 

Notes:

  • You can transport these problem types between models, using the Export Reference Data and Import Reference Data options on the Project | Model Import/Export menu
  • You transport the problem types together with test types as a Maintenance Types file

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