Internal Mail

The Model Mail tab shows all emails that you have received from project team members within the project, under your User Security ID. You can open and respond to these emails and create new ones.

The Sent Items tab shows all the emails you have sent to project team members under your User Security ID. You can forward these emails and make further responses (see the final table in this topic).

This facility is available in the Corporate, Business and Software Engineering, Systems Engineering and Ultimate editions of Enterprise Architect, with User Security enabled; the mail system uses the individual and group users defined in User Security.

Access    View | Personal Information > Model Mail
                  View | Personal Information > Sent Items

Use to

Read messages from other project team members
Read and respond to messages sent to you as a member of a group that holds a group mailbox
Organize and sort both sent and received messages
Create new messages, and reply to and forward received messages
Delete messages from your Intray and Sent Items mailboxes

How to

On the Model Mail tab, review your messages as indicated below:

Option

Usage

See also

Open a message

Double-click on the message.

If the message contains a hyperlink, click on the link to open or display the target file or object.

 

 

Flag

Check the flag color to establish the significance of the message (the meanings of the flag colors should be defined within the project team).

 

 

Status

Check for the read or unread icon; unread message items are anyway displayed in bold.

 

 

Sender

The name of the project team member who sent the message.

 

 

Subject

The topic of the message.

 

 

Date

Indicates the age of the message, whether it was sent:

Today
Yesterday
This week
This Month
Last Month
Older

 

 

Sent

The exact date and time the message was sent.

 

 

Select Columns

Right-click on the column headings and select the Field Chooser menu option, which enables you to add or remove specific columns from the display.

You can also click on the column headings and drag them across the header bar to reposition the columns in a different sequence.

Select the To column to display the names of the people to whom the email was sent; this is very useful to identify whether the email was sent to you as an individual or as a member of a group - if you received the email as a member of a group, remember that your actions on this single instance of the email affect all other recipients.

 

 

 

List Header

Reorganize messages in the list

Either:

Click on the column heading and click on the arrow head to list items in order or reverse order, or
Right-click on the column head and select the Enable Group Box option to organize the messages into groups

 

 

On the Model Mail tab, make selections from the toolbar options as indicated below:

Option

Usage

See also

Compose Message

Open the Model Message dialog, through which you create and send a mail message.

Create a Message

 

Delete Messages

Delete a selected message or messages; you are prompted to confirm the deletion.

 

 

Reply

Open the Model Message dialog, through which you create a response to the sender of the message, which includes a copy of the message and any earlier messages in the thread.

 

 

Create a Message

Reply to All

Open the Model Message dialog, through which you create a response to the sender of the message and the other recipients, which includes a copy of the message and any earlier messages in the thread.

 

Forward

Open the Model Message dialog, through which you forward the message to other project team members with, if necessary, your own comments.

 

Mark as Unread

Mark the selected messages as unread.

 

 

Mark as Read

Mark the selected messages as read.

 

 

Viewing Panel

Select to:

Display the message text viewing panel underneath or to the right of the message list, or
Hide it so that you have to open the message to read it

 

 

Help Contents

Display this Help topic.

 

 

 

On the Model Mail tab, make selections from the context menu options as indicated below:

Option

Usage

Shortcut

See also

Compose New Message

Click to open the Model Message dialog, through which you create and send a mail message.

 

 

 

 

Create a Message

 

Reply

Create a response to the sender of the message, which includes a copy of the message and any earlier messages in the thread.

 

Ctrl + R

Reply to All

Create a response to the sender of the message and the other recipients, which includes a copy of the message and any earlier messages in the thread.

 

Ctrl + Shift + R

Forward

Forward the message to other project team members with, if necessary, your own comments.

 

Ctrl + F

Set Message Flag

Select the appropriate flag color to establish the significance of the message (the meanings of the flag colors should be defined within the project team).

 

 

 

Mark as Unread

Mark the selected messages as unread.

 

Ctrl + U

 

Mark as Read

Mark the selected messages as read.

 

Ctrl + Q

 

Delete

Delete a selected message or messages; you are prompted to confirm the deletion.

 

 

 

 

On the Sent Items tab, manage the messages you have sent as indicated below:

Option

Usage

See also

Open a message

Double-click on the message.

From the open message you can reply to the sender, reply to the sender and all other recipients, or forward the message to other team members.

 

Create a Message

Flag

Check the flag color to establish the significance of the message (the meanings of the flag colors should be defined within the project team).

 

 

To

Check the name(s) of the project team member(s) to whom the message was sent.

 

 

Subject

The topic of the message.

 

 

Date

Indicates the age of the message, whether it was sent:

Today
Yesterday
This week
Last Week
This Month
Last Month
Older

 

 

Sent

The exact date and time the message was sent.

 

 

Select Columns

Right-click on the column headings and select the Field Chooser menu option, which enables you to add or remove specific columns from the display.

You can also click on the column headings and drag them across the header bar to reposition the columns in a different sequence.

Add the Sender column to your window; this is useful to identify whether you have responded to an email as an individual or as a member of a user group.

 

 

 

List Header

Reorganize messages in the list

Either:

Click on the column heading and click on the arrow head to list items in order or reverse order, or
Right-click on the column head and select the Enable Group Box option to organize the messages into groups

 

Delete messages

Right-click on the message and select the Delete context menu option.

You are prompted to confirm the deletion.

 

 

Reply to All

Right-click on the message and select the Reply to All context menu option.

The Model Message dialog displays.

 

 

Create a Message

Forward

Right-click on the message and select the Forward context menu option.

The Model Message dialog displays.