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Messages - Prolaborate Support

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1
PCS General Board / Re: Prolaborate Default group
« on: November 28, 2019, 04:24:32 pm »
Hi Guillaume,

Default and Administrators groups are added to make it easier to get started with Prolaborate. Organizations, new to Prolaborate, can divide the user base into two groups of audience and define access permissions for them.

While adding the users, they can just pick which group a user need to be added to. Access permissions are automatically applied.

Preventing deletion of these groups was done for an older logic, we will see if we can let users delete these groups.

2
PCS General Board / Re: Prolaborate access stats
« on: November 27, 2019, 04:36:32 pm »
Hi Guillaume,

The login history is saved in the database. You can retrieve it as and when needed.

3
PCS Suggestions and Requests / Re: Prolaborate Page titles
« on: November 26, 2019, 05:20:20 pm »
Thank you for the suggestion. We added this item to our product backlog and will keep you updated when we take it up. Here is the Prolaborate link for your reference:
https://team.prolaborate.com/LC3PmN

4
PCS General Board / Re: Customise the Help links in Prolaborate
« on: November 26, 2019, 04:21:00 am »
Hi Guillaume,

The best way to do that would be to introduce those links in appropriate dashboards. We have seen Customers creating new dashboards that guide the new users in learning Prolaborate.

What do you think?

5
PCS General Board / Re: Prolaborate Share Links: persistents?
« on: November 18, 2019, 08:34:15 pm »
Hi Guillaume,

Yes, the shareable public URLs are persistent. They will never change!

The URLs are bound to the GUID (This relationship is stored in Prolaborate database) and so, they will not change even if you migrate the models with GUIDs intact.

6
PCS Frequently Asked Questions / Set Session time out in Prolaborate
« on: November 15, 2019, 05:55:36 pm »
Please follow these steps:
1. Open IIS
2. Click On Application Pool
3. Select your application
4. Click on Advanced Settings
5. Set your session time out in Limit Interval. For example, enter 480 if you want to set the time out to 8 hours.

7
PCS Suggestions and Requests / Re: Edge and Chromium browser support?
« on: November 14, 2019, 12:31:55 am »
Hi Guillaume,

In the installation guide, we have only mentioned the browsers which we use in our testing efforts. We are planning to include the Edge browser from the next release (V3.2.5). Once we are sure Prolaborate is compatible, we will get that added to the list.

Do you see a demand for Chromium browser?

8
PCS Suggestions and Requests / Re: Matrix overlay support in Prolaborate
« on: November 08, 2019, 04:46:53 pm »
Thank you for the suggestion. We added this item to our product backlog and will keep you updated when we take it up. Here is the Prolaborate link for your reference:
https://team.prolaborate.com/GsGid

9
PCS Suggestions and Requests / Re: Update the profile photo for an AD user
« on: November 07, 2019, 11:34:01 pm »
Thank you for the suggestion. We added this item to our product backlog and will keep you updated when we take it up. Here is the Prolaborate link for your reference:
https://team.prolaborate.com/L37sIa

10
PCS Suggestions and Requests / Re: Repository Configure list
« on: November 07, 2019, 09:10:43 pm »
Minor improvement:
As the admin, when I click on Configure on a repository (url /RepositoryManagement/AdminIndex.aspx), it would be nice to reduce the margins or increase the popup size so all options are available. It isn't always obvious that additional links are available by using the scrollbar.
Makes sense! We will see if we can get this done in the next release.

We sorted the settings options in alphabetical order as the options grew in size and what was logical to one customer was not logical to other customers.

11
Hi Guillaume,

Open Community Access works just based on Sections configuration. Access permissions impact only Prolaborate users.

12
Hi Guillaume,

The logic is simple.
When you are not logged in, you will be able to view the information if you have the link as an anonymous user when the appropriate configuration is done.
When you are logged in, you will be shown information based on your access permissions.

13
This error shows up when the required Windows features are not properly installed. Please reinstall the features as per this link and the issue should get resolved.

14
Hello Guillaume

Thanks for the suggestion. We added this item to our product backlog and will keep you updated when we take it up. Here is the Prolaborate link for your reference:
https://team.prolaborate.com/7Q5g60

15
For a user to edit an element in an EA model with Security, the following are required:
1. Write access permission in Prolaborate
2. If Require EA Authentication is not enabled for that user, the EA user configured in Repository Configuration should have "Update Elements" permission set in EA.
Note: If Require User Lock to Edit is not enabled in EA and if you have applied Group lock, the user whom you have used in EA to apply the lock should be used in Repository Configuration
3. If Require EA Authentication is enabled for that user, the EA user that is used to Open a Prolaborate repository should have "Update Elements" permission set in EA

Most importantly, the elements which the user is trying to edit should not be locked by any other user in EA.

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