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Messages - Aaron B

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General Board / Re: Support mail quota exceeded
« on: June 30, 2020, 10:31:19 am »
Thanks for letting us know. These errors should now be resolved.

Which instructions are you referring to which tell you to use the address ""? Was it this page?

That address is just provided there as an example. The address "" is a site owned by Sparx Systems. It is not a reference to your own PCS instance. If you are currently on the same machine as where PCS is installed you can try just connecting to server name "localhost", or otherwise you'll need to know the name or IP address of your PCS server.

When upgrading an existing Pro Cloud Server installation to a newer version, please also refer to the instructions here:

Note that if you are using WebEA, you may need to update your WebEA and WebConfig files manually. The latest files should be in your installation folder, but may need to be manually copied to the appropriate location on your web server.

Sorry, I missed missed the page where you had initially taken the script from. Having copied the original script from that page, replaced the ActiveXObject line with COMObject like you describe, unfortunately I couldn't reproduce your error. The script seemed to execute fine for me as JavaScript. Tested with EA 15.0.1514 and 15.1.1528. I was only testing running the script directly from the Scripting window however, I was not attempting to invoke it from a script fragment.

It's not clear what type of objects xmlRoot or xmlDataSet are in your examples so far.

Can you perhaps send a complete copy of your script (or sample model file) to our support email for further investigation?
Send to:

Or otherwise perhaps post a more complete code sample here on the forum which demonstrates the problem?

Which version of Enterprise Architect are you running? The JavaScript engine had a major update in EA 15 which resolved a number of problems like this. So if not running EA 15 or higher, you might need to update.

Hi Paolo,

There is no option to have EA automatically revert to a standard license key in the event that a floating license couldn't be obtained.

Sounds like either you have a network issue trying to access the server, or perhaps all keys of the requested type were already in use? What was the exact error that you saw? Check the logs on your license server to see if anything was reported there.

Automation Interface, Add-Ins and Tools / Re: Keystore Manager Utility
« on: January 22, 2020, 02:07:47 pm »
Hi Paolo,

Yes, the Keystore Manager is part of the Keystore Service installer. You can find it in the registered user downloads area:

Once downloaded you will need a password to run the installer. This is typically provided via email at the original time of purchase. If you can't find the password, please send an email to and we can sort it out.

General Board / Re: Hiding Diagram Objects on a diagram
« on: November 06, 2019, 11:11:29 am »
IsVisible I think is mainly for processing child elements. See Example 3 on the following page about custom compartments:

I'm not 100% sure what the Visibility property is though. At first I thought it might be the Scope (Public, Private etc) since that sometimes gets referred to as Visibility in other places, but doesn't seem to be the case here.

Can you be more specific about what kind of properties you are trying to get/set? If you are trying to change some aspect of the appearance of an Element on a specific diagram, then yes, DiagramObject would be the best place to look.

Automation Interface, Add-Ins and Tools / Re: CSV Import
« on: November 06, 2019, 09:34:58 am »
Hi Piku,

Unfortunately there is no API for using the built-in CSV Import/Export Specifications feature from a script or add-in, however you could write your own functionality for reading in the CSV file and then using the EA Object Model to make the necessary additions or updates to your model.

For example, Enterprise Architect includes scripting libraries to assist with writing your own custom CSV Import/Export functions using EA's automation and scripting interface. These libraries allow much greater control over CSV import/export (E.g. import/export of attributes, operations, connectors, etc). Scripting is available in EA Corporate edition or higher. See the "Scripting" topic in EA help for details. The CSV scripting library can be found under Specialize > Tools > Scripting > EAScriptLib > JScript-CSV.

You can find some import and export script examples on the following pages:,25388.msg201695.html#msg201695,25389.msg201697.html#msg201697

General Board / Re: Silent install and configuration of client
« on: October 09, 2019, 09:43:50 am »
Hi Typia,

No, unfortunately we don't support automating entry of the Activation Code at this time (EA 14+). It needs to be entered manually.

Bugs and Issues / Re: Build 1512 seem to have serious bugs
« on: September 26, 2019, 10:00:42 am »
Hi Peter,

If you haven't already, please take the time to submit bug reports for these issues so that we can investigate further:

Any extra details that you can provide with steps to reproduce would be very useful. After submitting a bug report you should receive and auto reply with a copy of your report. You can reply to this email to provide any additional file attachments, screenshots etc if necessary. (If you have access to the Registered Bug Report form then this has support for adding attachments directly.)


For JavaScript (AFAIK also applies to JScript) the syntax is like:

Code: [Select]
throw "Error message here";
If the error you are seeing is something like "Exception thrown and not caught", then it probably means that you need to add a try-catch block somewhere higher up in your script.

General Board / Re: Report with list of figures and tables
« on: July 24, 2019, 09:50:16 am »
Same. No changes in EA 14.1 or EA 15 relating to generation of a list of figures or list of tables.

General Board / Re: Report with list of figures and tables
« on: July 23, 2019, 10:12:52 am »
Hi Ahmed,

Unfortunately there is no functionality built-in at this time for generating a List of Figures or List of Tables. I believe the consensus in the past has been that you would need to set these up using macros in an external word processor such as Microsoft Word. I know the question has come up a few times over the years, but it's not really my area of expertise. Perhaps someone else on the forum here has more experience with this?

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