So, I saw that version 12 had been released and tried to get our IT guy to install the latest version of Sparx (since it seemed like version 12 had a lot of neat improvements).
I tried to use "upgrade EA" from the Sparx EA tool, however, when he logged in there we were only able to upgrade to 11.1 (currently have 11).
It's been less than a year since we bought EA, but he said that we'd have to buy Sparx EA all over again in order to get 12. Is that case? Or should I try to get 12 from its webpage?