Author Topic: [Installation] "Database connectivity error" while opening Prolaborate  (Read 1761 times)

Prolaborate Support

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This error appears when Prolaborate is not able to connect to its database.

The reason could be any one of:
1.   The database password has expired. It is recommended to change it again with the same password; else you need to update the same in Prolaborate configuration.
2.   Some issues with connectivity or database server. Try connecting to the database server manually and see if it is possible
3.   Database details are not valid

Open Prolaborate Service Management.exe (typically located at C:\Program Files (x86)\Prolaborate\ProlaborateServiceManagement ). Click on Manage Configuration. Please check the database details in the Database tab
« Last Edit: December 17, 2019, 09:30:17 pm by Prolaborate Support »