Author Topic: How to share log files to Prolaborate Team?  (Read 2011 times)

Prolaborate Support

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How to share log files to Prolaborate Team?
« on: April 17, 2019, 08:15:58 pm »
Please follow these steps:
1.   Go to the following locations and delete all the log files:
  • C:\Program Files (x86)\Prolaborate\WebApplication\VirtualAssets\ErrorLogs
  • C:\Program Files (x86)\Sparx Systems\Cloud Services\Service\Logs
2.   Go to the page where you see the issue
3.   Go back to logs folders and share the log files that have been created
« Last Edit: May 16, 2019, 10:22:03 pm by Prolaborate Support »
Happy to help!

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