Author Topic: Integration between ind ProCloudserver and ServiceNow?  (Read 319 times)

marku

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Integration between ind ProCloudserver and ServiceNow?
« on: October 22, 2019, 05:28:36 pm »
On the Page:
https://www.sparxsystems.com/products/ea/15/index.html
We can find this:
"A Browser for diagram elements"
"...or connect with an integration element directly from tools like Jira and ServiceNow"
How it work? What we can do using connect between

Arshad

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Re: Integration between ind ProCloudserver and ServiceNow?
« Reply #1 on: October 22, 2019, 06:08:11 pm »
Marku

If you had any existing  service now integration configured in your Pro Cloud Server , now you can easily link or connect servicenow data  with current model ( model should be configured in pcs servicenow )


Please refer the below link which demonstrates JIRA Integration with PCS . Similar way you can configure and use servicenow.



Arshad

marku

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Re: Integration between ind ProCloudserver and ServiceNow?
« Reply #2 on: October 22, 2019, 10:52:06 pm »
thx, but i can't find this answer:
Can I add new object (export) from SPARX to ServiceNow? (Application component)?
Can I import (or update) object in SPARX Repository (information from Service Now)?

Arshad

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Re: Integration between ind ProCloudserver and ServiceNow?
« Reply #3 on: October 23, 2019, 04:42:02 am »
thx, but i can't find this answer:
Can I add new object (export) from SPARX to ServiceNow? (Application component)?
Can I import (or update) object in SPARX Repository (information from Service Now)?


To answer your questions
  • Yes , you can export ServiceNow items into Sparx EA ( when exporting link between EA item and ServiceNow item will be created )
  • If an link is created between ServiceNow and Sparx EA you can update\Sync the data
  • But right now You cant create new ServiceNow items from Sparx EA



Please refer Linking Items for more details


HTH
Arshad