Author Topic: Prolaborate Performance Concerns  (Read 613 times)

Prolaborate Support

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Prolaborate Performance Concerns
« on: December 10, 2019, 03:05:55 am »
Please share the following information for further analysis:
  • Screenshot of Prolaborate Health Checks page
  • Screenshot of General Settings page
  • Pro Cloud Server version and edition
  • Database servers used for Prolaborate and EA models? If EA models are in MySQL, Postgres, or Oracle, please share the version of the driver
  • Prolaborate server configuration (RAM, CPU processor speed, and number of cores)
  • Are Prolaborate and its database located in the same server?
  • Are Prolaborate and Pro Cloud Server installed on different servers?
  • Is the performance fine when using cloud connections in EA to access the models?
  • Browsers used to access Prolaborate
  • Is Prolaborate consistently slow all the time when viewing any information? Or it varies?