Author Topic: [SSO] Prolaborate is not able to connect with SAML SSO app  (Read 27 times)

Prolaborate Support

  • Prolab Moderator
  • EA User
  • *
  • Posts: 143
  • Karma: +9/-0
    • View Profile
    • Visit us
[SSO] Prolaborate is not able to connect with SAML SSO app
« on: January 27, 2020, 11:10:01 pm »
The following information is needed for further analysis:
  • Name of the SSO app or IDP
  • IDPís source link
  • Metadata XML file
  • Screenshot of the following:
    • Browser after clicking on Login with SSO from the Prolaborate login page
    • Manage Users, SAML settings, Repositories pages in Prolaborate
    • Attributes configuration from IDP
  • Log files:
    • Go to this location C:\Program Files (x86)\Prolaborate\WebApplication\VirtualAssets\ErrorLogs and delete all the log files
    • Click on Login with SSO from Prolaborate
    • Log in with credentials from IDP
    • You will be redirected to Prolaborate Repositories page
    • Share log files
Happy to help!

SPARX PROLABORATE - SHARING & COLLABORATION SOFTWARE FOR ENTERPRISE ARCHITECT