Author Topic: Prolaborate - closing a discussion  (Read 6869 times)

Guillaume

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Prolaborate - closing a discussion
« on: July 09, 2021, 07:13:06 pm »
As the admin of a Prolaborate Repository, I'd like to close a processed discussion, yet this is currently reserved to the author.
I suppose that it would require an update in Prolaborate so we can enable other users (e.g. a new permission in the Feature Set) to close any discussion.

Guillaume

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Re: Prolaborate - closing a discussion
« Reply #1 on: July 14, 2021, 05:24:41 pm »
Hi Guillaume,

It would be better to close a discussion by an author who created and if the admin closes it, it will be more confusing rather than convinience.

What is the issue you are facing currently?

Paolo F Cantoni

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Re: Prolaborate - closing a discussion
« Reply #2 on: July 14, 2021, 06:03:38 pm »
Hi Guillaume,

It would be better to close a discussion by an author who created and if the admin closes it, it will be more confusing rather than convenient.

What is the issue you are facing currently?
Hi guys,

Guillaume is right, we need others to be able to close the discussion.  As you're aware, discussions (even on this board - "shock horror"  ;D) can get quite heated and sometimes management (of various forms) may need to "step in" and shut things down.   I'm sure you could create a UI to distinguish between a natural close (by the author) and a forced close (by someone else).

Paolo
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Geert Bellekens

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Re: Prolaborate - closing a discussion
« Reply #3 on: July 14, 2021, 06:48:39 pm »
Or in case the original author is no longer actively using the tool.

That might be the most common use case.

Geert

Guillaume

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Re: Prolaborate - closing a discussion
« Reply #4 on: July 15, 2021, 04:55:37 pm »
In this instance I have business users creating discussions to provide feedback. Once I have carried the updates in EA, I need to set this discussion as closed since the author is not a regular user (I like Paolo suggestion of a force close).
As I show all open discussions on the main Dashboard within a widget, it is important to close those that are considered as dealt with. I don't want to ask each author to go back to Prolaborate only to close a discussion.
There could be a case also where someone reopens a discussion to add a note under an existing thread.
Guillaume

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Re: Prolaborate - closing a discussion
« Reply #5 on: July 26, 2021, 07:33:51 pm »
Hi Guillaume,

Thank you for your suggestion.

We have added this item to our product backlog and let you know once we take it up.